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Accept an invitation

An invitation is a one-time link tied to one verified email address. It either makes you a member of the workspace or gives you a role on one service. Nothing about it requires an administrator to act after sending it.

Accept

Section titled “Accept”
  1. Open the invitation link. You land on Accept your invitation.
  2. Sign in with the platform account whose email address is the one the invitation was sent to. If your workspace uses Company SSO, sign in through it with the same email. If your email is not yet verified, confirm it first using the code or link the platform sent you, then sign in again.
  3. The invitation is consumed and your roles apply immediately. A workspace invitation takes you to the Overview; a service invitation shows the service under Services.

If it does not work

Section titled “If it does not work”
  • This invitation is invalid or has expired. The link was used, revoked, or is older than its expiry. Ask the administrator to send a new one; submitting the same email and role again replaces the old invitation.
  • Your account does not have access to this workspace. You signed in with an account whose email does not match. Sign out and sign in with the invited address.
  • You never received an email. The link the administrator copied when creating the invitation works on its own; ask them to share it directly.
Section titled “Related”

What is Helmhive for the role layers, and Work with changes for what to do once you are in.